Our client is a global financial services company based in Dublin.
Role:
My client is seeking an experienced Infrastructure Delivery Manager with broad technical expertise across enterprise infrastructure and workplace technologies. This role is responsible for the operational delivery, governance, vendor management, and continuous improvement of core infrastructure services, ensuring stability, security, compliance, and service excellence across the organization.
The ideal candidate will be a strong technical all-rounder with the ability to bridge technology, operations, service management, and vendor governance. They will possess a solid understanding of datacenter technologies, endpoint management, operating systems, workplace platforms, vulnerability management, and IT service management practices.
Responsibilities:
Infrastructure Service Delivery
- Own and manage the delivery of enterprise infrastructure services.
- Ensure operational stability, performance, availability, and continuous improvement of infrastructure platforms.
- Drive service improvements through operational metrics, reporting, and trend analysis.
- Oversee data center infrastructure services including compute, storage, virtualization, backup, and networking components through our Service Provider
- Support capacity planning and infrastructure modernization initiatives.
Active Directory & Endpoint Management
- Understand Active Directory services, Intune, identity integration, Group Policy, and directory services governance.
- Oversee Microsoft Intune and endpoint management platforms.
- Ensure platform standards and hardening requirements are maintained.
Workplace Technology Platforms
- Manage workplace platforms supporting end-user productivity and collaboration.
- Work closely with support teams to ensure service quality and user experience.
Requirements
Must-Have Experience
- 7+ years of experience in Infrastructure Operations, Infrastructure Management, or Service Delivery.
- Strong technical knowledge across multiple infrastructure domains.
- Experience managing outsourced service providers
- Demonstrated experience in vulnerability management and patch governance.
- Hands-on knowledge of Active Directory and Microsoft Intune.
- Good knowledge of understanding of Windows Server , Linux, and End User Computing environments.
- Experience operating within ITIL-based support organizations.
Technical Knowledge
- Datacenter technologies
- Active Directory
- Microsoft Intune
- Windows Server
- Windows Workstations
- Endpoint Management
- Vulnerability Management Platforms
- Patch Management Processes
- Workplace Technologies
- Infrastructure Monitoring
The Rewards:
As a reward for your commitment to this role you will receive an excellent salary and a competitive benefits package.
Contact:
Please contact Michael Brennan at Software Placements on +353 (0)1 525 4641 or email your C.V in Word/pdf format to mbrennan@softwareplacements.ie.